Legal & Privacy

Last updated: April 24, 2026

1. Acceptance of Terms

By accessing or using Cosy Senior CareTracker ("the Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms apply to all users, including free and paid subscribers.

2. Description of Service

Cosy Senior CareTracker is a caregiving coordination and health tracking platform designed to help families and caregivers manage medications, appointments, health records, and care tasks for elderly or dependent individuals. The Service is intended for organizational and informational purposes only and does not constitute medical advice.

3. Not Medical Advice

The information and tools provided through Cosy Senior CareTracker are for organizational and informational purposes only. Nothing on this platform should be considered medical advice, diagnosis, or treatment. Always seek the guidance of a qualified healthcare professional for any medical concerns. In an emergency, call 911 or your local emergency services immediately.

4. User Accounts & Eligibility

You must be at least 18 years of age to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate and current information when registering and to notify us promptly of any unauthorized access.

5. Subscription & Billing

Certain features of the Service require a paid subscription. By subscribing, you authorize us to charge your payment method on a recurring basis according to your chosen billing cycle (monthly, annual, or biennial). Subscriptions automatically renew unless cancelled before the renewal date. Refunds are issued at our discretion in accordance with applicable law.

6. Privacy & Data

We take the privacy of health-related data seriously. Data you enter into Cosy Senior CareTracker — including health records, medication logs, and personal profiles — is stored securely and is never sold to third parties. We may use anonymized, aggregated data for research and service improvement purposes. For full details, please review our Privacy Policy tab. By using the Service, you consent to these practices.

7. User Responsibilities

You agree to:

  • Use the Service only for lawful purposes.
  • Not share your account with unauthorized individuals.
  • Not attempt to reverse-engineer, copy, or disrupt the Service.
  • Not upload content that is harmful, misleading, or violates the rights of others.
  • Ensure that any care recipient whose data you enter has consented to their information being stored.

8. Intellectual Property

All content, design, and code comprising Cosy Senior CareTracker is the property of its creators and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Cosy Senior CareTracker and its operators shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service, including reliance on any health information tracked within the platform. Your use of the Service is at your own risk.

10. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in conduct we deem harmful to other users or the Service. You may cancel your subscription at any time through your account settings.

11. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of material changes via email. Continued use of the Service after such notice constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

13. Contact

If you have questions about these Terms, please contact us at help@cosyseniorstories.com.